@incollection{MeyerHusen2008,
  author    = {Kyrill Meyer and Christian van Husen},
  title     = {Die ServCASE-Methode im {\"U}berblick},
  series = {Entwicklung IT-basierter Dienstleistungen},
  publisher = {Physica-Verlag},
  address   = {Heidelberg},
  isbn      = {978-3-7908-1943-4},
  doi       = {10.1007/978-3-7908-1944-1\_2},
  pages     = {11 -- 25},
  year      = {2008},
  language  = {de}
}