@book{OPUS4-6958,
  title     = {Multidimensionales Service Prototyping : Service Innovationen kreieren, kommunizieren und bewerten},
  editor    = {Christian van Husen and Jivka Ovtcharova},
  publisher = {Springer Vieweg},
  address   = {Berlin},
  isbn      = {978-3-662-60732-9},
  doi       = {10.1007/978-3-662-60732-9},
  pages     = {250},
  year      = {2020},
  language  = {en}
}