@incollection{Binckebanck2010, author = {Lars Binckebanck}, title = {Interaktive Markenf{\"u}hrung}, series = {B-to-B-Markenf{\"u}hrung}, publisher = {Gabler}, address = {Wiesbaden}, isbn = {978-3-8349-8742-6}, doi = {10.1007/978-3-8349-8742-6\_23}, pages = {517 -- 538}, year = {2010}, language = {de} }