@mastersthesis{Koubba2024,
  type      = {Bachelor Thesis},
  author    = {Koubba, Lyna},
  title     = {Conflict Management in Multinational Teams},
  institution = {IBW - Internationale Betriebswirtschaft},
  year      = {2024},
  abstract  = {Given the increasing globalization and diversity in modern work environments, managing conflicts effectively in multinational teams is of major importance. While multinational teams are made up of members from different cultural backgrounds, ages and working styles, which increases the potential of creativity and innovation it could also increase the potential for conflicts. In this type of environment, conflicts often arise from cultural misunderstandings, different communication styles or divergent expectations (Hofstede, 1980; Thomas \& Kilmann, 1974). This bachelor thesis is therefore dedicated to the following research questions: Within an international organization, what are the most common causes of conflict in multinational teams?Specifically, how do cultural differences influence the dynamics and resolution of conflict in these teams? Which conflict resolution strategies are considered most effective by team members and managers in an organization? Which role can leadership play in managing conflict in multinational teams? To answer these questions, both a comprehensive literature review and qualitative research methods were used, including interviews with professionals who work in multinational teams. The findings of this study demonstrate that cultural differences in multinational teams are not only a source of conflict but also an opportunity for innovative solutions. This study makes it clear that the behavior of team members in conflict situations depends strongly on their individual experiences, their stage of life and their personal attitudes. Simultaneously, it became clear that many team members do not always react to conflicts in a culturally competent or emotionally stable manner. However, they generally prefer to resolve conflicts independently within the team without involving the management level. If external support is required, however, respondents expect an objective and factual management approach. The research project not only contributes to the theoretical discussion on conflict management in multinational teams, but also offers practical recommendations on how companies could adjust their strategies to improve conflict management in such diverse settings. The results underline the need to integrate both theoretical knowledge about intercultural differences, practical skills and adaptation strategies into everyday working life for long-term success.},
  language  = {en}
}